MessageSpring Omnichannel Messaging Platform

 

The MessageSpring Omnichannel messaging platform helps organizations, cities and businesses reach the right audience with the right message, in the right channel, and in the right language

— all via a single dashboard.

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MS1

Did you know…

%

Emails go unread

%

Emails identified as spam

Avg revenue increase when using Omnichannel

Avg platforms we replace

Right place.
Right time.
Right language.

MessageSpring communication platform simplifies life by reaching the people most important to you with the right message, at the right time, and the right language — all through a single dashboard.

  • Customer Retention Rate When Using Omnichannel 89% 89%
  • Positive Customer Feedback 92% 92%
  • Positive Subscriber Feedback 86% 86%

24 Hour Support

Our dedicated 24/7 Support Team is here to provide you with exceptional service and support.

COMMON COMMUNICATION PROBLEMS

Most marketing messages that businesses want customers to notice, go unnoticed.

All too often typical communication channels like email, SMS or social media are just dead ends for effective customer and employee engagement.

Common communication failures:

  • Language and cultural barriers
  • Fragmented communication systems
  • Technological problems
  • Large groups are difficult to reach

THE SOLUTION

With MessageSpring you get a better way to communicate with communities and your valued customers.

MessageSpring drastically improves the way you communicate with your audiences. Through a unified portal, your messages appear across a multitude of channels and in their preferred language on settings in their smartphone.

MessageSpring solutions:

  • Translations
  • Proximity Marketing
  • Target Group Messaging
  • Data Analytics

Simple. Powerful. Inclusive.

Watch how MessageSpring simplifies your life, breaks down communication barriers and impacts greater engagement with your entire audience – from small businesses to entire communities.

No
comparison.

MessageSpring does everything other communication platforms can’t.

MessageSpring Comparison Chart

Add to this, MessageSpring is affordable. Making it ideal for businesses with unlimited potential, but have limited budgets.

Features

CRM
Omnichannel
Translation
Proximity Beacons
Message Analytics

Send important messages people will receive. And open.

With a built-in CRM you get Target Group Messaging that supports audience segmentation with both your customer defined groups and subgroups. Add to this how channel, language and topic preferences are stored in subscriber profiles which can be updated by subscribers at any time.

With this robust CRM you now understand every audiences buying history, so you know what drives sales and what doesn’t. With this information you can market more effectively for increased sales.

MessageSpring CRM

Write once. Send once. Done.

Spring forward message delivery success by reaching audiences via a growing number of channels with a single post. These messages can be delivered through the MessageSpring app, SMS text, email, Facebook, Instagram, Twitter and LinkedIn.

Your audience members receive more than just messages, they get total flexibility too. Each can choose their language and the ability to change their channel preferences at anytime. With MessageSpring, you can truly be in the right place, at the right time, and in the right language.

MessageSpring Omnichannel

Language barriers, removed.

Does communicating to specific groups seem impossible because they speak various languages? Then let’s talk about how MessageSpring eliminates these communication hurdles by translating every message into the language preset on their smartphone.

This includes Spanish, Russian, Chinese and automatic translation to over 130 languages with text-to-speech in nearly 50 languages. Now your target groups will always know what you have to say. Translation: You can seek new business opportunities in your community, or even on the other side of the world.

MessageSpring translation

Reach customers when and where they want to be reached.

Reaching groups at a specific location is easy with MessageSpring. As an add-on feature, our proximity beacon technology lets you connect and notify people where they are located.

If they are shopping in your store, send them a digital voucher. Maybe they are walking past your restaurant, entice them to stop in for dinner through your CRM loyalty program. When they are ready to buy, MessageSpring instantly finds them with a message they will be sold on.

Consider the possibilities:

  • Real-time Retail Offers & Promotions
  • Increase Restaurant Loyalty
  • Upsell products for higher profit margins
MessageSpring Proximity Beacon

Smart decisions made smarter.

Real time message analytics enables businesses to immediately see their communication effectiveness. Easily run promotions to move people from channel to channel or advertise, promote, and measure across channels.

What you see include insights to what your customers buy and what promotions drive the highest volume of traffic. Now you can tailer what you sell to the way your customer buys. It makes sense, and profits for your business.

MessageSpring Message Analytics

MessageSpring can provide a better way to connect with customers in virtually any industry.

Our messaging platform is for any organization that has a need to communicate more effectively with their target audiences.

FEATURED INDUSTRIES

Municipalities

Municipalities

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Education

Education

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Municipalities

Multiple Dwelling Units

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Golf & Country Clubs

Golf & Country Clubs

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Associations
Churches
Construction
Education
Events & Trade shows
Golf Courses

Multiple Dwelling Units
Municipalities
Restaurants
Retail
Sport Leagues
Tradeshows

MessageSpring… Live it.

MessageSpring Phone
MessageSpring Platform

Spring Forward

MessageSpring can move your communications game forward. Contact us today. We’d love to show you how